Returns

At Vendorify LLC, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it following our simple return process.

1. Return Eligibility

To be eligible for a return, please ensure that:

• The item is unused and in its original condition.
• The item is in its original packaging with all tags, accessories, and documentation.
• The return is initiated within 30 days of the purchase date.

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Perishable goods (e.g., food, flowers)
• Personal care items (e.g., skincare, cosmetics)
• Custom or personalized items
• Gift cards
• Downloadable software or digital products

3. Return Process

To initiate a return, follow these steps:

1. Log into Your Account: Access your account on the Vendorify LLC website.
2. Order History: Go to “Order History” and select the order with the item you wish to return.
3. Initiate Return: Click “Return Item” and complete the return request form.
4. Prepare the Item: Package the item securely in its original packaging.
5. Print Return Label: Print and attach the provided return shipping label.
6. Ship the Item: Drop off the package at the designated shipping carrier or schedule a pickup.

4. Refunds

After we receive and inspect your return, we will notify you of the refund approval or rejection. Approved refunds will be processed and credited to your original method of payment within a few days.

5. Exchanges

For exchanges (e.g., size, color, or defective item), please contact our customer service team. We will assist you in getting the correct item as soon as possible.

6. Return Shipping Costs

• Defective or Incorrect Items: If the return is due to our error, we will cover the return shipping costs.
• Other Returns: For all other returns, the cost of return shipping will be deducted from your refund.