INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, at Vendorify LLC, we strive to ensure that the product you receive matches the pictures displayed on our website. We make every effort to provide accurate and detailed images of our products so you can shop with confidence. However, please note that slight variations in color and appearance may occur due to differences in screen displays and lighting conditions during photography. If you have any concerns about the product you receive, please contact our customer service team, and we will be happy to assist you.

Where can I view my sales receipt?

You can view your sales receipt by logging into your account on the Vendorify LLC website. Once logged in, navigate to the "Order History" or "Purchase History" section. Here, you will find a list of all your past orders along with the option to view and download your sales receipts. If you need further assistance, feel free to contact our customer service team.

How can I return an item?

Returning an item to Vendorify LLC is simple and hassle-free. Follow these steps:

  1. Log into Your Account: Access your account on the Vendorify LLC website.
  2. Navigate to Order History: Go to the "Order History" or "Purchase History" section and select the order containing the item you wish to return.
  3. Initiate a Return: Click on the "Return Item" button next to the product you want to return and follow the prompts to complete the return request form.
  4. Prepare the Item: Once your return request is approved, securely package the item in its original packaging, including all tags, accessories, and documentation.
  5. Print Return Label: Print the provided return shipping label and attach it to your package.
  6. Ship the Item: Drop off the package at the designated shipping carrier or schedule a pickup.

Please note that return policies, including time frames and conditions, may vary based on the item purchased. Refer to our Returns Policy page for detailed information. If you have any questions or need further assistance, our customer service team is here to help.

Will you restock items indicated as “out of stock?”

Yes, we strive to restock popular items that are marked as "out of stock" whenever possible. However, restocking depends on the availability of the item from our suppliers. We recommend checking back periodically or signing up for notifications on the product page to be alerted when the item is back in stock. If you have any specific questions about an out-of-stock item, please feel free to contact our customer service team for more information.

Where can I ship my order?

Vendorify LLC offers flexible shipping options to cater to your needs. You can ship your order to:

  1. Home Address: Have your order delivered directly to your home or residential address.
  2. Work Address: Choose to ship your order to your workplace for added convenience.
  3. Alternative Address: Enter an alternative shipping address at checkout if you need your order delivered to a different location.
  4. Gift Recipients: Send your order as a gift directly to the recipient's address.

Please note that shipping options and availability may vary based on your location and the nature of the products ordered. Be sure to enter the correct and complete shipping address to avoid any delivery issues. For more detailed information on our shipping policies and options, please visit our Shipping Information page or contact our customer service team.

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